StudNet http://stw-bonn.de/ 2026-04-27T03:10:34+00:00 http://stw-bonn.de/ http://stw-bonn.de/lib/tpl/bootstrap3/images/favicon.ico text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/pc_finish?rev=1768405629&do=diff Internet access established If you can establish an Internet dial-in, your setup is finished and your computer is online. If there is an established Internet dial-in from your connected device but you have no access to the Internet, an installed software (e.g. Anti-Virus or Firewall) could be disturbing your Internet connection. In this case we cannot offer any help. text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/pc_internet?rev=1768405629&do=diff Internet access on your computer After successful registration and confirmation of the activation link which you receive by e-mail, Internet access is available without any further configuration. If you are facing problems with the connection, check the following points: text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/pc_internet_fail?rev=1768405629&do=diff Problems with Internet access If there is an established dial-in from your connected device but you have no access to the Internet, an installed software (e.g. Anti-Virus or Firewall) could be disturbing your Internet connection. In this case we cannot offer any help. text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/pc_noconnect?rev=1768405629&do=diff Computer connection problem If you are connected to the network socket and you are not able to visit this website, check the following points: * the network cable is not of the recommended type or broken (exchange network cable) * the network cable is not correctly plugged in on network socket side text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/pc_noconnect_locked?rev=1768405629&do=diff Network socket is locked If you cannot visit this website being connected to the network socket, your network socket could be locked. If that is the case you have to eliminate the reason which causes the lock and unlock your network socket: * unlock text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/pc_register?rev=1768405629&do=diff Registration If you are connected to the (you are able to visit this website being connected to your network socket) you have to register your account data: Is the registration completed including a click on the activation link? text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/pc_register_fail?rev=1768405629&do=diff Problems with registration process If you get the error message Ungültige Kundennummer your renting contract is not established at the Studierendenwerk or the data was not transmitted. In this case contact the Studierendenwerk for help. If the registration process fails check the following: text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/pc_start?rev=1768405629&do=diff Computer connection You have to use a network cable Cat 5e FTP or better to connect your computer to the network socket in your room. Your computer should obtain all needed network configurations automatically: * check network settings Your computer is set up correctly and this website is accessible from the network socket in your room? text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/start?rev=1768405629&do=diff Help This tutorial will guide you through a couple of basic setup checks if you have problems with your (Internet) connection: Which device is connected to the network socket in your room? text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/support?rev=1768405629&do=diff Support If you have checked all your settings and this tutorial was no solution to your connection problems you can send your network configuration to the technical support: * Technical support / Hotline Do you want to restart the tutorial? text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/wlan_finish?rev=1768405629&do=diff Wifi router setup finished If there is an established connection on the wifi router WAN connection, the setup is finished. Due to neighbouring wifi networks there can be problems with your wifi connection. In this case read our information about different text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/wlan_noconnect?rev=1768405629&do=diff Wifi router connection problem We cannot provide support for wifi routers that are not listed on our website. In most cases other wifi routers are not compatible to the . It is very important to plug the network cable into the right port of the wifi router. If you are using a wrong port your text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/wlan_noconnect_locked?rev=1768405629&do=diff Network socket locked If you are not able to visit this website connected to your wifi router maybe your network socket is locked. Please visit the following website for more information about network socket locks. * Network socket locked You have to fix what causes the lock and unlock your network socket as described. text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/wlan_register?rev=1768405629&do=diff Registration If you are connected to the (you are able to visit this website being connected to your network socket) you have to register your account data: You have finished the registration and clicked on the activation link? text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/wlan_register_fail?rev=1768405629&do=diff Problems with registration process If you get the error message Ungültige Kundennummer your renting contract is not established at the Studierendenwerk or the data was not transmitted. In this case contact the Studierendenwerk for help. If the registration process fails check the following: text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/wlan_setup?rev=1768405629&do=diff Setup wifi router After finishing the registration process you need to check and possibly adjust the settings of your wifi router: * Wifi router settings You have set up the wifi router according instructions and you are connected to the Internet? text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/wlan_setup_fail?rev=1768405629&do=diff Problems with wifi router setup If you have set up your wifi router as described and the Internet connection is not working, check the following: * The connection between your wifi router and the network socket is broken (change the network cable) * Your network socket is locked You have checked all above mentioned points but you are still not able to connect to the Internet? text/html 2026-01-14T15:47:09+00:00 Anonymous (anonymous@undisclosed.example.com) http://stw-bonn.de/en/support/help/wlan_start?rev=1768405629&do=diff Wifi router connection Before using a wifi router in the make sure that: * you are using a compatible wifi router for the * the wifi router is connected the right way * your computer obtains the network settings automatically For more information about the connection between the computer and your wifi router use the wifi router's manual.